Frequently Asked Questions
Everything you need to know about shopping with Threadslabel
How do I know which size will fit me best?
Each product page features a detailed size guide with specific measurements. As fit can vary between silhouettes, we recommend comparing our measurements to a similar garment you already own.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items with original tags attached. You can initiate a return or exchange through our online portal, and a prepaid shipping label will be provided.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.
What payment methods do you accept?
Threadslabel accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans via Afterpay and Klarna.
Are your materials sustainably sourced?
We are committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel, and we strictly partner with factories that ensure fair labor practices.
Can I track my order once it has shipped?
Yes, once your order leaves our warehouse, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.